General Questions:

QCart prides itself on offering a curated selection of perfumes that embody the essence of luxury and sophistication, drawing inspiration from both traditional Qatari culture and global trends in perfumery.

QCart offers a diverse range of fragrances, including floral, woody, oriental, citrus, and more, catering to various preferences and occasions.

Yes, our collection includes fragrances designed for both men and women, as well as unisex options that appeal to a wider audience.

Absolutely, we take pride in offering a selection of niche and exclusive perfume brands that are renowned for their unique scents and exceptional quality.

Yes, we provide elegant gift-wrapping services to enhance your gifting experience. Whether it’s for a birthday, anniversary, or any other special occasion, we’ve got you covered.

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Have more questions?

If you have any questions, please do not hesitate to contact us.

Shipping Questions:

Yes, we provide free standard shipping for orders above a certain amount within Qatar. Please check our website for current promotions and qualifying criteria.

We strive to process and ship orders within 1 to 2 days, excluding weekends and public holidays. Once your order has been shipped, you will receive a confirmation email with tracking information.

If your order hasn’t arrived within the expected time frame, please contact our customer service team with your order number. We will investigate the issue and provide you with an update as soon as possible.

Refund Question:

Our refund policy allows you to return your purchase According to the law for a full refund or exchange, provided the item is unused and in its original packaging.

To initiate a refund, please contact our customer service team with your order number and reason for return. We will provide you with instructions on how to return the item and process your refund once the return is received and inspected.

Refunds are typically processed within 7 days after we receive the returned item. Please note that it may take additional time for the refund to appear in your account depending on your bank or payment method.

We do not charge any restocking fees for returns. However, please ensure that the item is returned in its original condition to qualify for a full refund.

Unfortunately, we cannot accept returns for perfumes that have been opened or used due to hygiene reasons. However, if you are unhappy with your purchase, please contact our customer service team, and we will do our best to assist you.

We do not provide return shipping labels for general returns. However, if the return is due to a mistake on our part or a defective item, please contact our customer service team, and we will arrange for the return shipping at our expense.

Have more questions?

If you have any questions, please do not hesitate to contact us.

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